Santorini Zen Spa Gift Voucher Program | Wide selection of spa massage choices, for a special occasion, as a wedding, birthday or a present for friends.
Santorini Zen Spa Gift Voucher Terms & Conditions
Acceptance
In purchasing and/or using the Zen Spa Gift Vouchers the Customer is deemed to have confirmed that they have read and fully accept these Terms and Conditions.
In purchasing and/or using the Zen Spa Gift Vouchers the Customer is deemed to have confirmed that they have read and fully accept these Terms and Conditions.
The Zen Spa Gift Voucher Programme
- All Gift Vouchers are valid for 12 months from the date of purchase and all Gift Vouchers are subject to verification at the time of booking.
- Zen Spa Gift Vouchers may be redeemed for full/part payment against goods and/or services at Zen Spa.
- Only one transaction per Zen Spa Gift Voucher is permitted.
- It is up to the Customer to use the Gift Voucher’s full value. Any unused balance on the Voucher cannot be exchanged for cash or redeemed at Zen Spa.
- Gift vouchers cannot be exchanged for cash.
- Zen Spa will not take any responsibility for any lost, stolen or damaged Gift Vouchers. Only original Gift Vouchers will be accepted, and no photocopies will be accepted.
- Zen Spa will have their own terms and conditions, which cover the use of their services and goods, such as cancellation fees and/or minimum cancellation periods. It is also at the discretion of the Zen Spa as to what services and products Zen Spa Gift Vouchers can be used against. Customers should make themselves aware of the Zen Spa's terms surrounding the use of Zen Spa Gift Vouchers before making an appointment, as they will be binding on the Customer.
- All bookings/appointments are made between the Customer and the Zen Spa directly. Zen Spa accepts no responsibility and will give no refunds in the event that the Zen Spa is unavailable on the desired dates.
Refunds
- You are entitled to return a Zen Spa Gift Voucher within 14 days of receipt for a full refund of the face value of the voucher. In this case, all refunds will be made to the person who purchased the Zen Spa Gift Voucher and will be made within 30 days of notification of cancellation and receipt of the original Zen Spa Gift Voucher. However, after this 14-day period, Zen Spa will be unable to refund any payments made.
- To request a refund please contact us at [email protected] and include the order number, voucher code, reason for refund and return your Zen Spa Gift Voucher via Registered Post to Zen Spa
Expired Gift Vouchers
- Zen Spa have the right to refuse an expired Zen Spa Gift Voucher presented to them as form of payment.
- Expired Zen Spa Gift Vouchers can be reissued for a charge of €5 the face value of the voucher. A re-issued voucher will be valid for 12 months from the date of re-issue and will be minus €5 of the original value. This charge is to cover postage, printing and administration costs and is non-negotiable.
- To request a re-issue of your expired voucher, please inform us at [email protected] and include the order number, voucher code and a return postage address. Then return your Zen Spa Gift Voucher via Registered Post to Zen Spa
Fraud
- Zen Spa reserves the right to cancel or decline a Zen Spa Gift Voucher that has been purchased from anywhere other than the official Zen Spa website.
- Zen Spa will not accept responsibility for claims, demands, losses, costs, expenses, or liability of whatsoever nature, consequential or otherwise, arising from or in connection with the use or purchase of fraudulent or counterfeit Zen Spa Gift Vouchers.
Changes to Terms and Conditions
Zen Spa reserves the right to change its Terms and Conditions without notice. The up-to-date Terms and Conditions will be posted in our website, www.santorinizenspa.com
Zen Spa reserves the right to change its Terms and Conditions without notice. The up-to-date Terms and Conditions will be posted in our website, www.santorinizenspa.com
Governing Law
These Terms and Conditions shall be governed by the laws of Greece.
These Terms and Conditions shall be governed by the laws of Greece.